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A repeatable, four-part structure (Open, Describe, Listen, Agree) for the conversations most leaders put off — performance issues, parent concerns, staff conflict. Built around real scripts and a role-play exercise so leaders leave having actually said the hard words out loud, not just discussed them in theory. 16 slides · facilitator notes · ~60 min.
A repeatable, four-part structure (Open, Describe, Listen, Agree) for the conversations most leaders put off — performance issues, parent concerns, staff conflict. Built around real scripts and a role-play exercise so leaders leave having actually said the hard words out loud, not just discussed them in theory. 16 slides · facilitator notes · ~60 min.